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CX Tech · Oct 28–29, 2026 · Munich

Conversational AI & Customer Experience Summit Europe

A two-day European summit on conversational AI and customer experience held in Munich.

Best for learningH4 Hotel Muenchen Messe, Munich

Photo: Photo: John / Unsplash

Dates
Where
H4 Hotel Muenchen Messe, Munich
Organizer
Altrusia Global

A two-day European summit on conversational AI and customer experience held in Munich. Programme themes include emerging AI trends, regulatory compliance, multichannel engagement, personalisation, scaling support, ROI measurement and human-AI collaboration. It targets senior customer experience, technology and data leaders across several industries and is supported by technology vendors and cloud and customer platform sponsors, with a startup showcase and executive dinner.

Worth a look if you areCustomer experienceRolling out AI

Circuit lists events and links to the organizer. Registration and tickets are handled on the organizer's own site.

You'll leave with
Approaches to personalisation, scaling customer support, measuring ROI and implementing conversational AI in the enterprise, plus startup and networking opportunities.
You'll meet
CXOs, VPs and directors across customer experience, AI and data roles in banking, retail, telecoms and healthcare.

Get a reminder

One email a week before and one the day before. Nothing else.

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